For the reason you bought then I can see why you feel that way. What to do then? Deposit more to make up the difference then have another waiting period? Would have been quicker and more reliable to just send cash in an envelope via snail mail.ĭon’t feel duped.
Going to be pissed if my my money I put in for a $24 purchase is only worth $20 by the time I get to use it. The worst part is watching the value of my BTC fluctuate every time I log in to check it. I could understand if it was $1000 we were talking about here, but 24? Come on! Should have just gone to a BTC ATM instead. Nowhere in the process did it say oh by the way it may be 3 weeks before you can use your money for anything other than trading from one coin to another. We have to jump through hoops just to be able to open an account and verify and then tie it to a bank account to give coinbase money, then when you want to use it, (which is why I put it in coinbase to begin with) they say you can't. Which is ridiculous and maybe even fraudulent in my opinion. I've seen in other posts on this reddit that they are waiting for the period where the banking institution can do a reversal to expire. Funds left my bank the same day I made the transaction via ACH. I log in daily to see if it's released yet and have sent several emails with no useful response. I have been waiting 11 days now to make a measly $24 purchase. For some reason the Gilligan's Island theme song keeps running through my head. That was 3 days ago and I'm now into day 12 of my saga here. Thanks for your patience, and we’ll reach out to you shortly." Please note that I am not able to promise that the hold times on your account will be able to be reduced. I have submitted a request to a specialist who will evaluate your account and this hold period. If your hold times are beyond 7 days, please let me know and I’d be happy to escalate this to our specialist for you.Īnd then after waiting and waiting and waiting some more I requested escalation and got this response: While not ideal, this is meant to protect your account from malicious actors. Sometimes a recent ACH purchase or fraud concern will require an additional hold period to ensure that your account is safe. Once the crypto hold clears, you will then have the ability to send the crypto purchase off site.Īlthough it may take 3-5 days to clear with your bank, holds may be longer due to a variety of reasons. Providing your crypto purchase immediately into your wallet allows you to understand your total balance and sell at the price you want immediately.
Holding periods allows you access to your entire crypto balance before your bank clears the purchase. I understand your frustrations and I’d be happy to clarify what this means.
Thanks for writing in! It looks like your hold period is longer than the average wait. Here's the response I got after my first inquiries to coinbase support: At this point I want to just sell my BTC and forget I even tried this nonsense. Is this common? Do I seriously not have BTC to send for 20 days? I was already feeling sketchy about using Coinbase but now I'm a bit furious, and I can't imagine how I'd feel if I bought thousands of dollars worth, like so many people do.Īsking you guys for help/advice. Then it says I have roughly $37 on hold for 19 days. $39 worth of BTC in my wallet but I have '$0.00 available to send'. I did the photo ID verification, I used my bank account instead of debit, etc. To my dismay, Coinbase is telling me my funds won't be available to send for another 20 days (technically 19 according to the app). To place the order, I need to send an exact amount to the sites BTC address. I was trying to purchase something online from a site that only accepts BTC (the site is legit). Pardon me if you guys see this type of complaint on the regular.